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Covid-19: Our Response To The Situation

Covid 19 - Our Response

 

Updated Tuesday, 10 August 2021 The Victorian Government announced that a seven-day lockdown will be in place for the state, from 8pm on Thursday, 5 August.

The restrictions identified below were updated from 11:59pm on Monday, 9 August to now only apply to metropolitan Melbourne. For regional Victoria, there is no longer only five reasons to leave home, but masks remain mandatory both indoors and outdoors, and there are no visitors allowed in homes.

Whilst real estate offices in metropolitan Melbourne will be closed and inspections cannot occur during this time, our main phone lines will remain open during business hours. Any auctions called will be conducted online. Exceptions to restrictions that relate to real estate are those services relating to property settlements.

Updated Thursday, 10 June 2021 From 11:59pm on Thursday, 10 June 2021, inspections are allowed in metro Melbourne with a maximum of 10 people. Auctions will return onsite, but must be conducted outdoors with a maximum of 50 people (both metro and regional areas).

Face masks are required to be worn both indoors and outdoors, unless an exemption applies for metropolitan Melbourne. For regional Victoria, they are only required to be worn indoors.

Check-in at inspections and auctions is mandatory via the Victorian government's QR code app. Note: Residents of metropolitan Melbourne are currently not allowed to travel to regional Victoria to inspect a property. We thank you for your ongoing cooperation and look forward to assisting you with your property objectives. 

Updated 1st October Property appraisals can be conducted. One person can attend the property in addition the agent.

Property marketing campaign activities such as photography, film and staging may be conducted with one provider and one agent present.

Private inspections of your property (no longer than 15 minutes) may be conducted with one prospective purchaser and one other household member or intimate partner and their children under 18 years of age.

The occupier(s) of a property for sale are required to leave during an inspection for one of the permitted reasons under the Stay at Home Directions.

To ensure the safety of our clients Peake Real Estate will ensure the following procedures are followed during private inspections: the occupier and attendee of the property are not symptomatic, self-isolating or under quarantine before attending. Face coverings must always be worn by all attendees and physical distancing (1.5M) to be maintained. Sanitiser must be applied prior to and upon leaving the property. Contact details of all attendees will be recorded and retained for the required period. The property is to be well ventilated with all internal and external doors opened, for the duration of the inspection. Minimise the touching of surfaces within the property by, turning on lights and opening all cupboards, drawers, windows, and doors surfaces touched during an inspection will be disinfected after the event and between private inspections.

Remote (virtual) auctions may be held. No physical on-site auctions are permitted at this time Sales activities (that cannot be done remotely) such as document exchange, cash handling, etc are permitted but must be limited to one agent and one service provider or client.

Services related to completing a property settlement may continue. This can include final inspections, key collections, final cleaning etc. and any other services directly related to the settlement.

Buying Pre-arranged private inspections for residential properties, one on one, may resume They can be attended by one agent and one prospective purchaser who may be accompanied by one other person from an existing household or an intimate partner and the prospective purchasers’ children under 18 years old if there are no appropriate alternative care arrangements available. They are not to be any longer than 15 minutes.

Property inspections can occur outside a 5km radius of your home but must be within the Metro Melbourne area. However, a person may only leave their home for a maximum of two hours to attend a pre-arranged private inspection of a property.

Final inspection prior to settlement can be conducted by private appointment while the current residents must leave the property for one of the reasons to leave the home under the Stay at Home Directions. Physical distancing must be maintained, and face coverings must be worn.

Landlords Services required for end or start of lease can continue. This can include property appraisals, final inspections, key collections, final cleaning and any other services directly related to the start or end of lease only.

Property marketing campaign activities such as photography, film and staging may be conducted with one provider and one agent present. Private inspections of your property (no longer than 15 minutes) may be conducted with one prospective tenant and one other household member or intimate partner and their children under 18 years of age.

The occupier(s) of a property for lease are required to leave during an inspection for one of the permitted reasons under the Stay at Home Directions. To ensure the safety of our clients we will ensure the following procedures are followed during private inspections: the occupier and attendee of the property are not symptomatic, self-isolating or under quarantine before attending. Face coverings must always be worn by all attendees and physical distancing (1.5M) to be maintained. Sanitiser must be applied prior to and upon leaving the property. Contact details of all attendees will be recorded and retained for the required period. The property is to be well ventilated with all internal and external doors opened, for the duration of the inspection. Minimise the touching of surfaces within the property by, turning on lights and opening all cupboards, drawers, windows, and doors surfaces touched during an inspection will be disinfected after the event and between private inspections.

No ongoing rental inspections permitted. Repairs and maintenance of properties are permitted only to ensure safe and secure use and occupancy.  Facilities management services (e.g. for occupied properties, multi-dwelling residential properties) permitted only to ensure health and safety of users. All health and safety protocols outlined under selling and buying must be followed Tenants.

Pre-arranged private inspections for the purpose of letting residential properties, one on one, may resume. They can be attended by one Property Manager and one prospective tenant who may be accompanied by one other person from an existing household or an intimate partner and the prospective purchasers’ children under 18 years old if there are no appropriate alternative care arrangements available. They are not to be any longer than 15 minutes.

Property inspections can occur outside your 5km radius, to your home within the Metro Melbourne area. However, a person may only leave their home for a maximum of two hours to attend a pre-arranged private inspection of a property. The tenant may move in or out of the property keeping all the requirements like face coverings, one person at a time etc. in mind.

All health and safety protocols outlined under selling and buying must be followed Services associated with ending or starting a tenancy are permitted (e.g. removalist, cleaning, gardening)

Updated: Monday 28th September Private inspections are now permitted for metropolitan Melbourne and Regional Victoria as at 11:59pm Sunday 27th September. During this time, buyers and tenants from metro Melbourne are permitted to travel outside of their 5km radius to inspect a property, but are not permitted to inspect any properties in Regional Victoria. To arrange a private inspection, please contact the agent to arrange a suitable time to book your private appointment. If you are attending a private inspection, you must wear a face mask and adhere to strict social distancing measures of 1 person per 4 square metres. All visitors must confirm that they are not ill and have not been in contact with someone who has contracted COVID-19 in the last 14 days. We ask all visitors to please refrain from touching any surfaces, opening cupboards, drawers, windows and doors, when inspecting a property. Our team are here to answer your calls - so please continue to contact your favourite Peake agent or for all general enquiries, please phone 97075300 or 59421207.

REIV Update On Covid-19 Work Restrictions For The Real Estate Industry.

Updated: Monday 7th September WHAT'S NEXT FOR THE REAL ESTATE INDUSTRY We are saddened to advise that yesterday’s announcement by Daniel Andrews to extend Stage 4 lockdown restrictions was not in favour of the real estate industry. We have unfortunately been advised that private inspections for both sale and rental properties will only be able to commence on the 26th October. This leaves many people in highly stressful situations. The Real Estate Institute (REIV) is working day and night to try and put our industry on the Victorian governments radar - at present there seems to be a severe lack of concern for our clients and our profession. We will keep our page updated with any further information but in the meantime please don’t hesitate to reach out to any of our team who will try their very best to help you navigate through this unprecedented situation

Updated: Thursday 13th August METRO MELBOURNE – WHAT WORK IS PERMITTED

1. Services required for end or start of lease This can include final inspections, key collections, final cleaning and any other services directly related to the start or end of lease only. You must ensure that the requirements listed above are adhered to. The tenant may move in or out of the property keeping all the requirements like face coverings, one person at a time etc. in mind

2. Services related to completing a property settlement This can include final inspections, key collections, final cleaning etc. and any other services directly related to the settlement. You must ensure that the requirements listed above are adhered to. The buyer may move in to the property keeping all the requirements like face coverings, one person at a time etc. in mind.

3. All other inspections must be online only

4. Auctions must be online only The “New Normal” Put On Hold By Stage 4 Lockdown

Updated: Tuesday 4th August At the time of writing, the total scope of restrictions facing the real estate industry is unclear. We expect the Victorian Government and the REIV to have full details available by midnight Wednesday, August 5. We will keep you fully informed as the details come to hand. The movement to Stage 4 lockdown will pause market activity just as Victorians had learned to transact real estate safely and effectively in a Covid-19 world. Significant operational changes have enabled us to list, market, inspect and sell large volumes of premium Melbourne property since the Covid-19 restrictions first came into existence on March 21.

Peake Real Estate is committed to operating in a manner that protects the health and safety of our team members, our clients, and the general community.

Stage 3 Lockdown Restrictions In Metropolitan Melbourne

Updated: Thursday 23rd July As of 11.59pm AEST Wednesday 22nd July, Victorians living in metropolitan Melbourne and Mitchell Shire are now required to wear a mandatory face mask when leaving home for one of the four reasons, which includes for necessary goods and services, work or education, exercise and compassionate needs.

During stage 3 restrictions, real estate will remain an essential service. Inspections will be held by private appointment only. We also offer live streams for those who would like to inspect the property by alternative means. All person(s) attending a private inspection must wear a face mask and adhere to strict social distancing measures of 1 person per 4 square metres. As a condition of entry, all visitors must confirm that they are not ill and have not been in contact with someone who has contracted COVID-19 in the last 14 days.

Please note that our agents have the right to refuse entry to a premises if any visitors are presenting with physical symptoms or are not wearing a face mask. These guidelines will be reviewed and updated accordingly and in conjunction with regulatory changes from the State government.

Rest assured, we have taken the appropriate measures to minimise the risks to our team members, clients and those in the market looking to sell, buy, invest or lease with us. We ask all patrons to adhere to these directions to ensure we continue to provide a safe environment for everyone involved. Covid-19 As we are all now aware of the impact Covid-19 is having across the world, we would like to assure our clients that we are taking as many precautionary steps as we can to keep our clients and staff members as safe as possible, whilst minimising the spreading of the virus and continuing the core functions of our business.

At this stage, it is still business as usual at Peake, however most of our staff members are now working remotely, where possible. Luckily for our clients we are at the forefront of adopting new technologies, and we have implemented many systems and programs over the past 12 months which allows us to offer a large chunk of our services digitally, meaning there will be minimal disruption to the service our clients receive. We have taken some time to outline what our business is doing during this period, and the steps we are taking to minimise risk.

Please read below and get in touch if this raises any questions. Peake policies and procedures for private home inspections: There is a lot of information, advice and commentary out there and it’s important that we take a balanced view. We’re taking a proactive approach by implementing the following standards for all of our scheduled private inspections:

· We will be thoroughly washing and sanitising our hands with soap before and after attending a property inspection

· We will not be touching or shaking hands with private home inspection attendees and keeping a minimum 1.5m distance

· Hand sanitiser and disinfectant wipes will be available for you to use

· Attendees will be asked to refrain from unnecessary touching of physical surfaces at all times

· Private inspection home attendees will be limited to 1 at a time.

As this is an evolving situation, we will keep you informed of any changes to our policies and procedures. Stay tuned for further updates here and on our socials.

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